Our Patient Portal is designed to give you 24/7 access to health information provided by our practice.
You can use this Portal to:
Contact us at 703-824-3240 or info@alexandriaradiology.com to request an account.
We will need your demographic information to verify your account. Your information will be kept secure under the HIPAA Privacy Rules.
Once your account is setup and verified by our office, you can see your demographic information under "Profile". If you want to make any changes, you can submit a request from that page. We will be happy to update your information.
Security questions are designed to protect access to your information. You will need to answer these security questions if you want to reset your password in future.
You will need your username and password information to access the system.
The first time you access the Patient Portal, you will create an account. Contact us at 703-824-3240 or info@alexandriaradiology.com to request an account.
In the future, if you forget your username please contact us.
If you have a username but you forgot your password, select "Forgot your password?" to reset your password.
After successfully logging in, the first screen you will see is the Home page. First time users should follow the prompts to complete the login process. Each time you login to the Patient Portal you can see notifications about New Forms, Appointments and New Messages.
If you have difficulty reading the content, you can use the "font resize buttons" at the top left of your view. Just click the buttons to change the text size until you are satisfied.
These buttons give you information about New Forms, Appointments and New Messages. Following each link will direct you to the content. You can also see announcements from our office in this section.
There are two options.
You will be directed to the same page. Follow the prompts carefully.
You will see a confirmation message once the request is submitted. After the appointment is confirmed by our office, you can view your request in the "Upcoming" button under the "Appointments" tab.
A practice staff member will Contact you to confirm the appointment. Once the appointment is confirmed, you can view your request in the "Upcoming" button under the "Appointments" tab.
While your request is pending, you can cancel the request by clicking the "Cancel" button. After the appointment is confirmed, you are no longer able to make changes from the Patient Portal. You will need to contact us directly to cancel or change the appointment.
After each office visit, a report should be posted to this portal for you to view. Select the time range and then click the "Refresh" button. You can also select a time range from "this month", "last month", "this year", "last year" or "all time".
PDF forms are provided. To open a report, you will need to have Adobe® Viewer installed on your computer. If you have trouble viewing a report, you will want to download and install Adobe® Viewer from here.
You'll have access to your reports soon after each visit. An electronic report is faster and more efficient than traditional paper reports. You will have access to your information 24/7.
Please allow 1-3 business days for us to create and upload the reports. Be sure that you choose the correct date range. If you are still having problems, contact us.
You are expected to see your basic health history we've recorded in our office under "Health Record" session. Remember, this information includes electronic data only. Service information rendered prior to the electronic data will not be entered in to the system.
This information is easily accessible to you as long as you need it.
This section contains information about your Social, Family and Medical Histories.
If you want to make a correction to your history, please call or send a secure message to us.
If your demographic information needs to be updated, please click on the "Report Changes" button located in the lower right corner of the screen. This will inform our staff. For security reasons you can't change your demographic information from the Patient Portal.
To change your password, go to the "Security" section and click on "Change Password". Enter your current password and your new password. Confirm your new password by typing it again.
If you forget the answers to your security questions, you can verify possible answers or update the answers with a new answer.
When you register an account, your information is linked to the unique ID which is your username. Therefore, you can change your password or demographic information, but you can't change your username.
All your online activity, including login to the portal, will be recorded in this section. Use the filter on top to find the activity record you want.